Frequently Asked Questions
The frequently asked questions are grouped into different categories. If you encounter any difficulties or have questions, you can get immediate assistance by calling us at 435-652-7520, or emailing us at email@example.com.
What if I don’t have a computer at home?
The online application requires an email address. How do I get one?
What do I do if I forget my password or can’t access my account?
How can I find out about current job openings at the University?
When do you post your job openings?
Can I apply for more than one job?
What’s the deadline to apply for a job?
Can I add more information to my application after the deadline date?
To whom do I address the cover letter to?
I don’t have time right now to fill out the whole application right now. Can I do it later?
I applied for one job and a similar job opened. Do I have to apply for the other job openings too?
Can I un-apply from a job?
How do I hear about an interview?
When do Adjunct Instructors get paid?
How do I get hired as an adjunct and how do I know what adjunct positions are available?
As an adjunct am I eligible for a Tuition Waiver?
How do I get a University ID Card?
What is “Self Service” (or MyDixie) and how does it work? Is this where I can get detailed copies of my paystubs?
Online Application Process
Q: What if I don’t have a computer at home?
A: You can access our online application from any internet-connected computer. You can find computers with internet access at:
– Public libraries
– Internet café
– Local Department of Workforce Services
– Family or Friends
Q: The online application requires an email address. How do I get one?
A: If you don’t already have an e-mail address, you can get free e-mail through various providers like Google Gmail www.gmail.com, Yahoo www.mail.yahoo.com, or Hotmail www.hotmail.com.
Q: What do I do if I forget my password or can’t access my account?
A: To recall your password, us the “Forgot My Password” link on the application login page. The system will send your password to your e-mail address on file. If you still don’t get the e-mail notice, contact NEOGOV customer support at 1-877-204-4442.
Q: How can I find out about current job openings at the University?
A: Visit the Job Opportunities page for currently open jobs.
Q: When do you post your job openings?
A: We post jobs as soon as they open on the Job Opportunities page.
Q: Can I apply for more than one job?
A: Yes, you may apply for any open job for which you’re qualified.
Q: What’s the deadline to apply for a job?
A: You must submit your application for jobs by 11:59pm on the closing date, unless otherwise stated in the job posting.
Q: Can I add more information to my application after the deadline date?
A: Once you submit an application for a job, you can’t change the info you submitted for that particular job. However, if you apply for future jobs you can add or change more info at that time.
Q: To whom do I address the cover letter to?
A: You may address your letter with “Dear Interview Committee”, “Dear Hiring Committee”, or “Dear Human Resources”. University committees conduct interviews and will review your letter.
Q: I don’t have time right now to fill out the whole application right now. Can I do it later?
A: Yes. You can start your application, log off the system, then log back in and finish whenever it’s convenient for you.
Q: I applied for one job and a similar job opened. Do I have to apply for the other job openings too?
A: Yes. You must apply for each job opening separately.
Q: Can I un-apply from a job?
A: To withdraw from consideration, contact us directly at firstname.lastname@example.org or (435) 652-7520.
Q: How do I hear about an interview?
A: If you are selected for an interview, you will either get an e-mail or phone call notifying you of your interview appointment. We usually contact applicants selected for interviews two to four weeks after the job closes.
Q: When do Adjunct Instructors get paid?
A: In fall semester Adjunct instructors get their first payment on September 30th and then get paid on the 15th and last day of each month until the 6th and final payment for the semester on December 15th. In spring semester the first payment is on February 15th with payments continuing on the 15th and last day of each month. The final payment for spring semester is on April 30th.
Q: How do I get hired as an adjunct and how do I know what adjunct positions are available?
A: Each department handles the hiring of adjuncts within their departments. The department chairs and the Deans for each school are the best sources of information about available adjunct positions.
Q: As an adjunct am I eligible for a Tuition Waiver?
A: During semesters in which you are working as an adjunct you are allowed a tuition waiver of three credits or less. The tuition waiver can only be used once per academic calendar year. The tuition waivers do not extend to spouses or dependents of employees in this category and are non-transferable.
Q: How do I get a University ID Card?
A: As soon as possible after being employed, new faculty should go to the Registration Office on the first floor of the Holland Building to get their picture taken for their DixieOne card. The DixieOne card will arrive in the mail; it looks like a debit card but will also serve as your ID card for a variety of university functions.
Part Time Employment
Q: I am a student- How do I apply or find out what jobs are available on campus?
A: Some but not all available jobs are listed here (link). All departments handle part time employment within the different departments. HR does not handle listings for part time employment opportunities.
Q: What forms are required for new part time employees?
A: Part Time Assignment Form, DSU Part-Time Application, Application Record, W-4, and the I-9 form
Q: When do employment forms need to be submitted to HR?
A: All forms for new part time employees need to be to HR within 3 days of hire date. To avoid any processing delays, submit all required forms as soon as possible.
New Full Time Employee
Q: What is “MyDixie ID”, how do I get one, and why do I need it?
A: The DixieId is also referred to as your Employee ID number, Banner number, Student number, DSU ID and/or User ID, is an 8 digit number, it can be found on your Campus ID card or logging on to MyDixie.
Q: Can I look up my Dixie ID number if I don’t know it or forgot it?
A: Yes, you may search this by logging into your MyDixie account.
Q: When do I get paid?
A: Visit our Payroll website. Information regarding the Payroll Calendar/Direct Deposit/old pay stubs/W-2 information can be found.
Q: What is Empower and why do I need to know about it?
A: The Empower system is used to request days off, report leave, and clocking in/out.
Link to log into Empower at https://dscwebentry.dixie.edu/.
Q: What is “Self Service” (or MyDixie) and how does it work? Is this where I can get detailed copies of my paystubs?
A: Employee Self-Service is a web based resource where employees can view their payroll and leave information. Employees also have the ability to update or change personal information such phone number, contact information, and local home address. To log on to the Self-Service website, users must have a Dixie ID and password.
Q: Is there a cell phone reimbursement, or stipend?
A: Yes, there is. Some DSU employees are eligible to receive a cell phone allowance (or stipend) to help cover the cost of a personal cell phone. To apply for quarterly cell phone stipend payments, please fill out the Cellular Phone Service Stipend Request and Approval Form, have your supervisor and the budget administrator paying for your stipend approve it, and return it to Purchasing as soon as possible.
Q: What is a DixieOne Card?
A: You will receive in the mail a DixieOne Card. This is also a student ID card, but all employees receive one as well. It can be used if you do not receive an electronic ID card from your department to prove your employment here at Dixie to receive discounts etc. You do not have to do anything with this if you choose not to. If you would like to set it up, you should already be flagged as a “quick enroll” and can just follow the directions included in the card. If you have further questions, please contact the DSU Business Services.
For assistance for Canvas, Dmail, Student Services, wireless configuration, laptop assistance, and any other technical troubleshooting you may contact the IT Help Desk.
Q: How do I log on to the campus wireless?
A: Visit our IT Department website to learn how to connect to the DSU Wireless system.
Q: How do I get a dixie.edu email?
A: When HR sets up your position in Banner, your supervisor will receive an email containing your temporary password. Your Dixie email traditionally is your firstname (or preferredname).email@example.com. This email is not active until your position is setup.
Q: If I never got my temporary password or I forget my password; how do I reset it?
A: You may change your password at changepassword.dixie.edu.
Q: Campus Vehicle Fleet-Do I need to do this now?
A: Any faculty, staff, hourly employee, student or volunteer may not operate a vehicle, for University business if they have not completed the State of Utah Driver Training and Certification. This includes all DSU vehicles, fleet vehicles, rental vehicles or your personal vehicle being operated for DSU business. Certification for the State Fleet System needs to be completed at least three days prior to your date of travel. Certifications are valid for two years at which time you will need to take a renewal test. Additional can be found at DSU Vehicles.